Turn one-time shoppers into repeat customers

RTN builds live customer segments and reaches them everywhere: email, push, SMS and WhatsApp, plus audiences that sync automatically to Meta, Google, TikTok, Snapchat, Pinterest and X. Then it shows you what it earned.

Get a demo ›See how it works ›

+18%

recovered revenue in the first quarter after switching to RTN

Join growing stores

Smart offers−38%

discount spend on cart reminders, without losing conversions

Audience synced to MetaVIP lookalike · 48,210 people · just now

WhatsApp · 31% clickedWin-back journey · 4,215 sent

‹ ›app.adrtn.app

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Overview

Last 30 days · Home & Co.

Recovered revenue

↗ 18% vs last month

^$184,320

Proven extra revenue

↗ 22% vs no messages

^$96,700

Customers reached

↗ 13% across 7 channels

48,210

Repeat revenue over time

Filter

^$1,284,050 ↗ 31%vs last year

Revenue by channel

^$412,870

Top journeys

Filter

$78.4kAbandoned cart↗ 18%

$41.2kBrowse reminder↙ 4%

$33.9kWin back↗ 9%

Trusted by ambitious online retailers

NorthwindMaison LuneKAVALAurbanpeakOak & EmberBRIGHTLY

One platform for retention

Reach every customer, wherever they are. Build a segment once. RTN keeps it live across email, push, SMS and WhatsApp, and syncs it to your ad accounts on Meta, Google, TikTok, Snapchat, Pinterest and X.

One segment, every channel. Owned messages and paid audiences, fed by the same live customer data and updated every few minutes.

Owned channels

Email42% opened

Push9% clicked

SMS98% delivered

WhatsApp31% clicked

Live segment

Lapsed VIP customers

Ordered 3+ times
No order in 60 days
Opted in to any channel

4,215customers · updated 2 min ago

Ad audiences

MetaSynced

Google AdsSynced

TikTokSynced

SnapchatSynced

PinterestSynced

XSyncing

Every channel, one journey. Email, push, SMS and WhatsApp take turns, and stop the moment someone buys.

New in, picked for youEmail · Day 1

Your favourites are back in stockPush · Day 2

Here is 10% for your next orderWhatsApp · Day 4

Last day to use your codeSMS · Day 6

Smarter ad spend. Retarget the right people, exclude recent buyers and build lookalikes from your best customers, automatically.

VIP lookalikeMeta · 48,210 people

Synced

Lapsed 90 daysGoogle Customer Match · 12,480

Synced

Browsed, didn't buySnapchat · 8,960

Synced

Saved, not boughtPinterest · 5,310

Syncing

−

Exclude recent buyersAll ad accounts · 6,740

Excluded

Recover abandoned carts. Reach shoppers on the channel they actually use.

⏵

Cart leftJourney starts

WhatsAppAfter 1 hour

31%

PushNext day

✓

Order placedJourney ends

$78.4k

Win back quiet customers. Spot them early, invite them back.

Active12.4k

At risk4.2k

Win-back2.9k

Spend less on discounts. Offer a coupon only when it makes the difference.

−38%discount spend

Coupon for everyone$48.2k

Only when needed$29.9k

Built to grow repeat revenue

From first order to loyal customer. See who is slipping away, reach them on the right channel or ad platform, and prove what it earned.

Customer profiles

One view of every customer

See what each customer browsed, bought and responded to, so every message feels personal instead of generic.

Browsing, orders and messages on one timeline
Recommendations based on what they bought before
Groups that update themselves as behavior changes

Explore customer profiles ›

Elif KayaCustomer since 2024 · 6 orders

At risk

Viewed Linen throw blanket2h ago
Opened “New in home textiles”Yesterday
Last order · $142.0074 days ago
Joined win-back journeyToday

Predicted68% likely to return

Ad audiences

Your segments, live on every ad platform

Every segment you build can become an ad audience. RTN keeps it in sync, so your ads always reach the right people and never the ones who just bought.

Automatic sync, no CSV exports
Exclude recent buyers to stop wasted spend
Lookalikes built from your best customers

Explore ad audiences ›

Audience syncLast sync 2 min ago

VIP lookalikeMeta Ads · 48,210 people

Synced

Lapsed 90 daysGoogle Ads · 12,480 matched

Synced

Viewed, didn't buyTikTok Ads · 3,120

Synced

Gen Z browsersSnapchat Ads · 8,960

Synced

Saved, not boughtPinterest Ads · 5,310

Syncing

−

Exclude recent buyersAll 6 ad platforms · 6,740

Excluded

Saved−24% wasted ad spend

Launch

Live in days, not months

Our team sets everything up with you. Your first journeys bring in revenue within weeks, with no engineering roadmap required.

Connect your store in a few clicks
Proven journey templates, ready to switch on
Change copy and timing yourself, anytime

See the onboarding plan ›

OnboardingHome & Co.

✓

Store connectedDay 1

Done

✓

Abandoned cart journey liveDay 3

Live

Win-back journeyDay 6

In review

First revenue reportWeek 2

Reporting

Know what really drove the sale

RTN compares shoppers who received messages with a small group who didn't, so you see the revenue that wouldn't have happened otherwise.

One clear number for proven extra revenue
Results per journey, channel and month
Reports your finance team will trust

Explore reporting ›

Proven extra revenueAbandoned cart · 30d

$96,700↗ +22% conversion

Received messages8.6% bought

Received nothing7.0% bought

Why teams switch to RTN

Retention that pays for itself. Less guesswork, less wasted budget, and more customers who come back on their own.

+18%recovered revenue in the first quarter

−38%discount spend on cart reminders

Daysto launch your first journeys

100%consent-first messaging

“For the first time, we can tell our leadership exactly how much revenue our retention program adds, not just what it touched.”

[Customer name]Head of E-commerce, [Retailer]

Read the story ›

How it works

Three steps to repeat revenue. No long implementation project, no new team to hire.

Connect your store

Bring in orders, products and customers in a few clicks. We handle the setup with you.

Day 1

Launch journeys and audiences

Switch on journeys across email, push, SMS and WhatsApp, and sync segments to Meta, Google, TikTok, Snapchat, Pinterest and X.

Week 1

Prove the impact

See the revenue each journey added compared with customers who received nothing.

Week 2

Works with your stack

Every channel and ad platform, one place. Owned messages and paid audiences, fed by the same live segments.

Browse integrations ›

Storefront

Push

SMS

RTN

Meta Ads

Google Ads

TikTok Ads

Snapchat Ads

Pinterest Ads

X Ads

See how much repeat revenue your customer data is leaving on the table. Get a walkthrough with your own store's numbers.

Get a demo ›Talk to sales

Estimated monthly opportunity$42,800

Reachable customers48,200

Channels readyEmail · Push · SMS · WhatsApp

Ad platforms to sync6